Exploring Splashtop: Cost, Features, and Troubleshooting Lost Authentication

Splashtop is a popular remote desktop service that allows users to access their computers from anywhere with ease. Whether you’re working from home or accessing files while on the go, Splashtop offers a reliable and high-performance solution. However, understanding key aspects such as Splashtop cost, the performance benefits of Splashtop 60 fps, and how to resolve Splashtop lost authentication issues is crucial for getting the most out of the platform. In this comprehensive guide, we’ll cover these points to help you navigate and optimize your Splashtop experience.

Understanding Splashtop Cost

One of the most appealing aspects of Splashtop is its competitive pricing. The Splashtop cost varies depending on the plan you choose, making it suitable for different users, including individuals, small businesses, and enterprises. Splashtop offers several subscription tiers, each catering to different needs, whether for personal use or remote business management.

Pricing Tiers

1. Splashtop Personal: This plan is designed for individual users who need to access their home computers from another device. It’s free for local streaming, allowing you to access your home PC or Mac over a local network without any additional cost. However, for remote access from anywhere (via the internet), a premium version is available starting at around $5 per month.
2. Splashtop Business Access: For professionals and small businesses that need to access workstations remotely, the Business Access plan offers remote access with additional features such as multi-monitor support, file transfer, and user management. This plan starts at about $5 per user per month (billed annually).
3. Splashtop SOS: If you’re an IT professional who needs to provide remote support to clients, Splashtop SOS is the perfect plan. It allows on-demand support without the need for pre-installation, making it ideal for helpdesk teams. Pricing starts at approximately $17 per user per month (billed annually).
4. Splashtop Enterprise: This plan is designed for large-scale businesses and enterprises that require centralized management of remote connections, support, and access control. Pricing is custom, and businesses will need to contact Splashtop directly to get a tailored quote.

Additional Considerations

The Splashtop cost remains highly competitive when compared to other remote desktop services like TeamViewer or LogMeIn. Splashtop also offers a 7-day free trial for most of its paid plans, allowing users to test the service before committing to a subscription.

When deciding which plan is right for you, it’s important to consider how many devices you need to connect, the level of security required, and whether you’ll need advanced features like file transfers, session recording, or IT support capabilities.

The Performance of Splashtop 60 fps

For users who require smooth, high-definition streaming, such as gamers, designers, or those using demanding software, Splashtop offers the ability to stream at Splashtop 60 fps (frames per second). This performance level ensures that your remote sessions run smoothly without lag, even when running graphics-intensive applications.

Why 60 FPS Matters

Splashtop 60 fps is especially beneficial for activities like gaming, video editing, and animation, where screen fluidity is crucial. Here’s why 60 fps is a game-changer:

• Smoother Motion: At 60 frames per second, the motion displayed on your screen is much smoother compared to lower frame rates (like 30 fps). This results in less eye strain and a more enjoyable viewing experience when working with video or motion graphics.
• Reduced Input Lag: High frame rates also reduce input lag, which is the delay between when you make an action (e.g., moving the mouse or typing) and when that action appears on the screen. This is particularly important for professionals who need precise input timing, such as gamers and designers.
• Better Overall Performance: For those running high-performance software such as CAD, 3D modeling, or video production tools, Splashtop 60 fps ensures that your remote sessions look and feel as if you were working directly on the computer.

To enjoy Splashtop 60 fps, you’ll need a stable and fast internet connection. Both the host and the remote device should have sufficient bandwidth to maintain a high-quality stream. Splashtop recommends at least 5 Mbps for good performance at this frame rate, although more bandwidth will ensure better consistency, especially when dealing with HD video or gaming.

Troubleshooting Splashtop Lost Authentication

One common issue that Splashtop users may encounter is the Splashtop lost authentication error. This issue arises when the Splashtop app fails to recognize the login credentials, resulting in an inability to connect to the host machine remotely. There are several reasons why this might happen, but fortunately, there are also straightforward solutions.

Common Causes of Lost Authentication

1. Outdated Credentials: If you’ve recently changed your Splashtop account password, but the app is still using the old credentials, you may experience the Splashtop lost authentication error. In this case, updating your password in the app will resolve the issue.
2. Network Problems: If your internet connection is unstable or interrupted, it may prevent Splashtop from verifying your credentials, leading to authentication errors. Ensuring a stable and reliable connection can often resolve this problem.
3. Two-Factor Authentication (2FA): If you’ve enabled two-factor authentication (2FA) for additional security, failure to complete the 2FA process can cause the app to lose authentication. Double-check your 2FA settings to ensure you receive the verification code needed to log in.
4. Software Updates: Sometimes, outdated software can cause compatibility issues, including authentication problems. Ensuring that both your Splashtop app and the host computer software are up to date is essential to prevent these errors.

How to Resolve Splashtop Lost Authentication

Here are the steps you can take to fix the Splashtop lost authentication error:

1. Update Credentials: If you’ve recently changed your password, make sure to update it in the Splashtop app by logging out and logging back in with the new credentials.
2. Check Internet Connection: Ensure both the host computer and the remote device are connected to a stable network. Restart your router if necessary, and try reconnecting.
3. Reconfigure Two-Factor Authentication: If you’re using 2FA, ensure you are receiving the verification codes. You can also disable and re-enable 2FA to reset the process if necessary.
4. Update Splashtop Software: Always ensure you’re using the latest version of the Splashtop app on all devices. This will prevent compatibility issues and provide the latest security patches.
5. Reinstall Splashtop: If all else fails, uninstall and reinstall the Splashtop app to reset any configuration errors that may be causing the authentication issue.

By following these troubleshooting steps, you should be able to resolve any Splashtop lost authentication errors and reconnect to your remote devices seamlessly.

Splashtop offers a powerful and cost-effective solution for remote desktop access, with pricing options that cater to both individuals and businesses. Understanding the Splashtop cost for different subscription plans is crucial for finding the right fit for your needs, whether for personal use or enterprise support. Additionally, the smooth performance of Splashtop 60 fps provides a high-quality experience for users running graphics-intensive applications or gaming. Finally, by following simple troubleshooting steps, you can resolve issues like Splashtop lost authentication and maintain uninterrupted access to your remote systems.

Whether you’re an individual user or an IT professional, Splashtop’s features, pricing, and performance make it a top choice for remote desktop access.